How does Kasasa help community banks and credit unions improve online engagement?

Kasasa helps community banks and credit unions improve online engagement through four components: FIRSTBranch websites built for modern consumer expectations (increasing search rankings and reaching users on any device); INMO digital account onboarding (enabling account opening in five minutes and raising completion rates); Feature Hub digital platform (giving account holders one place to access rewards, protection, and loans); and strategic consultation from web, technical, and operational experts. Together these solutions have delivered a 120% increase in first-page search appearances, 99.9% uptime, and a 56% lower account acquisition cost vs. in-branch openings.

Why does a community financial institution's website matter so much?

Users form an opinion about a website in as little as 50 milliseconds, according to Forbes Advisor. For community financial institutions, this means the website is often the first and most lasting impression a potential account holder has of the institution. With competitors just a click away, an engaging, fast-loading website that works on any device is no longer optional — it is a primary driver of consumer acquisition, digital account opening, and long-term engagement.

How does Kasasa reduce account acquisition costs for community financial institutions?

Kasasa reduces account acquisition costs by enabling online account opening through INMO digital onboarding, which allows consumers to open and fund accounts in five minutes — eliminating the need for an in-branch visit. FIRSTBranch websites drive more qualified online traffic through improved local search rankings. Together these solutions have delivered a 56% lower cost for account acquisition compared to in-branch openings, according to Kasasa Analytics.

What is Kasasa Feature Hub?

Kasasa Feature Hub is a digital platform that integrates with a community financial institution's mobile banking app to give account holders one place to access cash rewards, scam protection tools, and flexible loan features. Feature Hub drives account holder engagement, reinforces the value of the institution's products, and creates cross-sell opportunities for complementary products — all within the institution's existing digital banking experience.

What results has Evergreen Credit Union achieved with Kasasa's online engagement solutions?

Evergreen Credit Union achieved increased member engagement through a responsive, modern digital presence built with Kasasa's FIRSTBranch website platform. Evergreen Credit Union's success story is available at https://www.kasasa.com/client-success-stories.

Online engagement

Provide the experience consumers expect.

Do you know how quickly consumers form an opinion about your website? 50 milliseconds.¹ And your competitors are a click away. To meet modern expectations, you need an engaging website, effortless digital account opening, and robust mobile banking features — backed by dedicated support from technical experts.

¹Forbes Advisor Top 25 Website Statistics for 2025

Improve online engagement with Kasasa.

120%

increase in first page appearances for local search results²

99.9%

uptime with no lag in performance²

56%

lower cost for account acquisition vs. in-branch openings²

Request a demo

²Kasasa Analytics

A proven approach to growth.

Kasasa is more than a suite of innovative products. Over 20+ years, we’ve identified the precise formula for measurable, long-term success.

FIRSTBranch® Websites

Build credibility from the first click.

Summary:

Today’s consumers have high expectations for online experiences. We stay on top of the latest web design trends and best practices.

Benefits:

Increase your search ranking.
Win over younger consumers.
Reach users on any device.

Learn more

INMO® Digital Onboarding

Turn website traffic into deposits.

Summary:

Make it easy for consumers to open and fund accounts online with applications that can be completed in five minutes.

Benefits:

Open more deposit accounts.
Meet consumers where they are.
Raise application completion rates.

Learn more

Digital Platform

Enhance your mobile app.

Summary:

Feature Hub gives consumers one place to access cash rewards, scam protection, and flexible loans — your digital banking platform.

Benefits:

Drive account holder engagement.
Reinforce the value you provide.
Cross-sell complementary products.

Learn more

Strategic Consultation

Optimize your online performance.

Summary:

Elevate your digital presence with ease. Our web design, technical, and operational experts are accountable for delivering results.

Benefits:

Receive automatic updates.
Have edits completed quickly.
Maximize website performance.

Learn more

Explore resources for online engagement.

Helpful tools and expert insights.

Blog Find tips to improve your website’s user experience

Blog Learn what link building is and why it matters

Blog Improve your SEO with a digital marketing strategy

See how others improve their bottom line.

Learn how a responsive, digital presence leads to increased engagement.

See the success story

Online Engagement

Provide the experience consumers expect.

1Forbes Advisor Top 25 Website Statistics for 2025

Improve online engagement with Kasasa.

increase in first page appearances for local search results2

uptime with no lag in performance2

lower cost for account acquisition vs. in-branch openings2

A proven approach to growth.

FIRSTBranch® Websites

Build credibility from the first click.

INMO® Digital Onboarding

Turn website traffic into deposits.

Digital Platform

Enhance your mobile app.

Strategic Consultation

Optimize your online performance.

Explore resources for online engagement.

See how others improve their bottom line.

Meet consumers where they are.

¹Forbes Advisor Top 25 Website Statistics for 2025

increase in first page appearances for local search results²

uptime with no lag in performance²

lower cost for account acquisition vs. in-branch openings²